Hello. I have a user who is experiencing a strange phenomenon where a particular iPrint printer named FIN07 will sometimes appear in her Printers and Faxes control panel and in the printer dropdown list in application Print dialog boxes, but other times will not appear in either place. When the printer appears in the Printers and Faxes control panel and the dropdown list in application Print dialog boxes, it functions perfectly. When it does not appear in the Printers and Faxes control panel or application Print dialog box dropdown list, the user cannot print to the printer at all. I logged into her PC using a different Novell account and the printer did not appear in the Printers and Faxes control panel or Print dialog dropdown list under that account either. I have checked the Port and Driver settings in Server Properties and everything looks normal there as well. I am just wondering if any of you have had a similar experience or have any suggestions you could offer? Thanks.

Nathan S.