User was using WebAccess (8.0.1 HP1)
She saved some stuff in her WIP

She has 3 items in her WIP

2 open fine
third does not.

We had her use her 32-bit client instead.

It actually opens the third, but shows:

GWCheck_recipient.dummy_domain.dummy(something else but can't see it)


a) What caused this? (she had been actively using the WebAccess to work on the email of the course of 3 days and her browser did not crash)
b) How to fix so she can get the email back?