I'm having problems getting some Macs on my network to authenticate
through BM 3.7 proxy. I did the support.novell.com research and found

TID10090325 which sounds like my problem and states that it has been referred to engineering.

How can I check the status of something like this or find out if
engineering has released an FTF to fix it? I don't really want to
burn a
support incident to find out that they are still working on it, but it
also help Novell to find out that more than just one person is
inconvenienced by the problem.