I've just installed ZCM. I deployed the agent out to my laptop running Windows 7 Pro. From an XP laptop, I'm trying to do remote control to my Win7 laptop. I'm using the IP instead of the hostname since we don't run DDNS. I get the VNC looking screen to pop up, with a window dialog which reads "Waiting for master Remote Operator to accept the request". On the Win7 laptop, I answered yes to remote control when it popped up.

If I move the cursor around in the VNC window area on the XP machine, the cursor on the Win 7 machine will move. Eventually, the session will time out.

We have Sophos running on both machines, but it didn't report that it blocked anything from running. The XP machine does not have the agent installed on it.

Any ideas why this is happening? Thanks in advance.