looking at the POA's user connection screens, in section "Remote/Caching
Users" I can see the current access mode of the clients. "Caching" and
"Remote" is clear to me, but does "Batch remote" mean? How can I enable
or disable it?

Only one user/client shows this access mode, and this user is
complaining heavily about problems with his client (crashes).

In addition, in this access mode the POA doesn't show me the client
version of the connection, so it's not possible to check whether it is
up to date all times.

Thanks in advance,