Hi!

I can't login from a Win7 64bit (Swedish version) to ZCM10.3 on a win2008sp2

Firewall turned off, no anti virus, DNS should be OK, Can ping name and do reverse lookup on ip.

It's anew installation and my knowledge of ZCM is very limited at the moment :-)
How can i check the certificate, can there be some issue with it?

Please give me some hints....



ZENLGN-3C4-160] Log file opened - 02JUL2010 19:16:36.799 - max log size 0KB (0x00000000KB, 0MB)

ZENLGN [3C4-160] [19:16:36:799] ZenLgnLoginUI entered
ZENLGN [3C4-160] [19:16:36:799] It would appear that we have been called from the LogonUI process (ZenNotify.dll)
ZENLGN [3C4-160] [19:16:36:799] CALWIN32LoadDLL called!
ZENLGN [3C4-160] [19:16:36:799] CLNWIN32LoadDLL called!
ZENLGN [3C4-160] [19:16:36:799] CLXWIN32LoadDLL called!
ZENLGN [3C4-160] [19:16:36:799] NETWIN32LoadDLL called!
ZENLGN [3C4-160] [19:16:36:799] g_bClient32IsInstalled is TRUE
ZENLGN [3C4-160] [19:16:36:799] Entered Load resource DLL
ZENLGN [3C4-160] [19:16:36:799] Language I got from API is: SVF
ZENLGN [3C4-160] [19:16:36:814] WTSLoadDLL called!
ZENLGN [3C4-160] [19:16:36:814] WTSLoadDLL returning
ZENLGN [3C4-160] [19:16:36:814] RegQueryValueEx on value DisablePassiveModeLogin Failed: 2
ZENLGN [3C4-160] [19:16:36:814] CheckIfLoginAllowed Entered
ZENLGN [3C4-160] [19:16:36:814] Checking if this machine is an NT Server.
ZENLGN [3C4-160] [19:16:36:814] Professional
ZENLGN [3C4-160] [19:16:36:814] CheckIfLoginAllowed returning TRUE
ZENLGN [3C4-160] [19:16:36:814] IsWorkstationConnected entered
ZENLGN [3C4-160] [19:16:36:814] IsWorkstationConnected returning 0
ZENLGN [3C4-160] [19:16:36:814] Calling ZENGetAuthoritativeSources
ZENLGN [3C4-160] [19:16:36:830] ZENGetAuthoritativeSources returned
ZENLGN [3C4-160] [19:16:36:830] ShiftKeyOverride - shiftStatus = 0x0
ZENLGN [3C4-160] [19:16:36:830] LgnGetPassiveLoginRetryParameters entered
ZENLGN [3C4-160] [19:16:36:830] *pdwRetryCount = 0
ZENLGN [3C4-160] [19:16:36:830] *pdwRetryInterval = 15000
ZENLGN [3C4-160] [19:16:36:830] Before ZenCheckIsNMASPassword
ZENLGN [3C4-160] [19:16:36:830] ZenCheckIsNMASPassword success
ZENLGN [3C4-160] [19:16:36:830] About to call ZenGetSharedSecret
ZENLGN [3C4-160] [19:16:36:830] Entered ZenGetSharedSecret
ZENLGN [3C4-160] [19:16:36:830] OS seems to be neither XP nor 2K3
ZENLGN [3C4-160] [19:16:36:830] ZCM SharedSecret is *NOT* supported on this platform
ZENLGN [3C4-160] [19:16:36:830] Returned from ZenGetSharedSecret
ZENLGN [3C4-160] [19:16:36:830] About to call Read Secret Store
ZENLGN [3C4-160] [19:16:36:830] NWSSLoadDLL called!
ZENLGN [3C4-160] [19:16:36:830] LoadLibrary for NWSSO.DLL failed: 126
ZENLGN [3C4-160] [19:16:36:830] Returned from Read Secret Store
ZENLGN [3C4-160] [19:16:36:830] ZenLgnLogin entered
ZENLGN [3C4-160] [19:16:36:830] Calling ZENIsServerAvailable
ZENLGN [3C4-160] [19:16:36:846] Returned from ZENIsServerAvavilable
ZENLGN [3C4-160] [19:16:36:846] About to call ZENLogin in agent service
ZENLGN [3C4-160] [19:16:58:031] Returned from calling ZENLogin in agent service
ZENLGN [3C4-160] [19:16:58:031] ZenLgnLogin returning 1244
ZENLGN [3C4-160] [19:16:58:031] Passive Login Failed: 0x000004DC
ZENLGN [3C4-160] [19:16:58:031] RegQueryValueEx on value DisablePassiveModeLoginPrompt Failed: 2
ZENLGN [3C4-160] [19:16:58:031] Launching the ZEN login dialog prompt
ZENLGN [3C4-160] [19:16:58:031] ZenLgnLoginInitDialog entered
ZENLGN [3C4-160] [19:16:58:046] ZenLgnLoginInitDialog returning
ZENLGN [3C4-160] [19:17:04:879] Received window message - WM_COMMAND - OK button hit.
ZENLGN [3C4-160] [19:17:04:879] ZenLgnLogin entered
ZENLGN [3C4-160] [19:17:04:879] About to call ZENLogin in agent service
ZENLGN [3C4-160] [19:17:25:175] Returned from calling ZENLogin in agent service
ZENLGN [3C4-160] [19:17:25:175] ZenLgnLogin returning 1244
ZENLGN [3C4-160] [19:17:29:028] Window message - WM_COMMAND - OK button hit ending
ZENLGN [3C4-160] [19:17:30:791] Received window message - WM_COMMAND - Cancel button hit.
ZENLGN [3C4-160] [19:17:30:791] Calling EndDialog with 1244
ZENLGN [3C4-160] [19:17:30:791] Window message - WM_COMMAND - Cancel button hit ending.
ZENLGN [3C4-160] [19:17:30:791] Received window message - WM_DESTROY
ZENLGN [3C4-160] [19:17:30:791] Window message - WM_DESTROY - ending
ZENLGN [3C4-160] [19:17:30:791] ZEN login dialog prompt returned failure - Login failed
ZENLGN [3C4-160] [19:17:30:791] ZenLgnLoginUI exiting: 1244