We have an issue with software called GE Centricity Pharmacy v 8.2 where any report printed from the system prints duplex. Duplex is off on the printer driver, not selected in the software, and also not turned on anywhere in the driver profile or driver settings. We are using iPrint client 4.32. This issue only occurred when we upgraded the GE Centricity Pharmacy software from v8.0 to v8.2. Any thoughts on how this might be caused.

We had an issue two years ago this same software, where it could not print to printer names that were more than 16 characters long. Using short printer names in iPrint and renaming printers to be less than 165 characters long fixed the issue at that time.