Hi, when I deploy the agent to one of the sites on our network I see that the agent installs correctly but the device fails to register after a reboot, the user is authenticated and logged on to the zone, but the device fails to appear in the Devices folder.

Here's the error:

Error during device registration: Service Error. code: -23, message: The device type: Workstation can not be placed in the /Devices folder

I can do a manual register and that works fine.

I think it will be DNS related as this site seems to have some funky DNS issues which I'm working on getting resolved but can anyone advise if the error message is related or am I wrong?

I can't seem to find a error code reference guide in the documentation.