I have 2 iPrint servers on SLES 10 SP2 that are running heartbeat in a sharred cluster for failover capabilities.

Within iManager my Print Manager is showing as DOWN and when I try to click 'Startup' it says "You have insufficient rights for this task."

I get a similar error when trying to view the /psmstatus/ page for all print agent status'.

However all printing continues to work, but I can resolve this issue for a few hours by issuing the following command:

rcnovell-ipsmd restart
After 2-3 hours the Print Manager reports as DOWN again and I cannot check the status of printers.

I currently turned off heartbeat on my secondary print server and put it into standby, so no cluster comminicating should be a factor.