I'm not quite sure where to ask this question, it relates to my BM box so
thought I'd try here.

My BM is running constantly at 100% utilization, it is still responsive
though. In the busiest threads screen in console monitor there are 15
threads running, all called "CSAT Proxy Agent".

This BM 3.7 SP2 on NW 6 SP3.

Does anyone know what these CSAT Proxy Agent threads are? There seem to be
little to no TID's on this.