I have a ZCM agent that is hung nothing will start on the machine (xp sp3). So when I try to uninstall ZCM agent it tells me the registration status could not be determined and the uninstall will close. I have already gone through deleted as much as a could and cleaned the registry and reinstalled with no luck and when i try to actually register the device it errors out too. Any ideas on how to get this to uninstall or register?