We are running GW 8.0.1. The GWIA is not set to delete email from mailbox after download. My user is an external user who connects via POP3 on both his laptop and his phone. He receives all email to his laptop but only some to his phone. It appears that if the phone connects first then he will get the email to his phone and laptop. If the laptop connects first then it does not go to the phone. What appears to be happening is once the laptop picks up the email it is sent to the trash. According to our settings this should not occur. I haven't had any other users complain of this issue.

Thanks for any advice.