> Am I correct in my observation that by default all users have remote controll access / view etc via zenworks ZCC.
> I have a user with no rights whatsoever and its still possible to select a
> device and the remote control options are there and work. The end user would still need to supply a password and accept, but the option is there for anyone to use.
> If we want to limit help desk only to have access to this, is it possible to
> have it greyed out like the other menu items which are not available.