I'm interested in knowing by what the ZEN agent register the device by.

My problem is that we have a pc that had the agent installed, but then it was not in use more. So in ZENworks that discovered pc was deleted. But when formatting the same pc in installing the agent again, ZENworks does not show up with this same pc.

Another problem is that we used acronis to image some pc's and the image had the ZEN agent installed. But when all the imaged pc's are up running, zenworks only find one. So what does zen register the pc's by. Could I go somewhere and change some id so they all could show up?