I apologize in advance for the lengthy post.

I have two post offices running on the same Netware server (running 6.5 sp8) The post offices are version 8.00 dated May 13, 2009.

Twice weekly, I have maintenance scheduled GW Check to run at 04:00. Below is the beginning of the log that is created when this maintenance job begins for one of the post offices (POBELV):

Novell GroupWise - GWCHKSRV - Version 8.0.0
Processed on Wednesday, September 22, 2010 - 4:00 am



************************************************** *******************
Processing information for this run:
Path to PO = BELLVILLE/mail:\pobelv
Post Office= POBelv
User = All
Action = Analyze/Fix
Files = Message, User, Document
Verify = Structure/Contents
Fixup num = All
Statistics = Yes
Box Limit = 500
Verbose = No
Upd DiskSpace= Yes
Output log = BELLVILLE/mail:\pobelv\wpcsout\chk\4c997f46.ckl


GWCHECK user options analysis:
- options are consistent.
************************************************** *******************


During this process, GWCHKSRV is finding an email that was sent from one of the users back in 2006 and for whatever reason, places that message into the NGWDFR.db thousands of times. Below is the point in the log file where it finds the messages and begins it repetitive process:

================================================== ==============================
===== TASK LOG - 256 (4c998311.ckl) ============================================
================================================== ==============================
CONTENTS VERIFICATION of database NGWDFR.DB

Checking message database ngwdfr.db - 77824 bytes, 09/18/10 22:17
- Current time 4:04:3 am
STRUCTURAL VERIFICATION of database BELLVILLE/mail:\pobelv\ofmsg\ngwdfr.db
Verifying data
- Database is structurally consistent
Reducing database BELLVILLE/mail:\pobelv\ofmsg\ngwdfr.db
4096 bytes reclaimed
Validating file references in database:
- Defer database totals: Found 0 references, 0 problems, 0 removed
Validating file references in database:
Checking directory FD0
Problem 20- Defer file 45098800.of0 not found in database
- Record added successfully
Problem 20- Defer file 45098820.of0 not found in database
- Record added successfully
Problem 20- Defer file 45098821.of0 not found in database
- Record added successfully
Problem 20- Defer file 45098822.of0 not found in database
- Record added successfully
Problem 20- Defer file 45098823.of0 not found in database
- Record added successfully
Problem 20- Defer file 45098824.of0 not found in database
- Record added successfully
Problem 20- Defer file 45098825.of0 not found in database
- Record added successfully
Problem 20- Defer file 45098826.of0 not found in database
- Record added successfully
Problem 20- Defer file 45098828.of0 not found in database



At this point, it just keeps placing a copy of the message in the deferred database.

Things to know:
1. The original message was going from a user in the POBELV post office to another internal user in the other post office that also runs on this server.

2. The original message was NOT deferred when it was originally sent in 2006.


In order for this loop to be stopped, I down the postoffice, delete the NGWDFR.db file, restart the post office and all is fine.

This loop does not happen on each run of the GWcheck process. It happened Wednesday morning, but had been four weeks since it had happened the last time.

Steps I have taken to try and resolve:

1. I deleted the user's GroupWise account that originated the message back in 2006 after the last loop the end of August. The same account has NOT been readded. We did add a new GroupWise account for this user with a different name but still attached to the original NDS object.

These problems began when I installed the latest support pack for GW8 a year ago. If it matters, the server is a HP DL380G5. I have the drives set up as a raid5, and am using NSS for the volume that the post offices use.

I am out of ideas. This is becoming very frustrating as it creates thousands of emails to the recipient mailbox, as well as thousands of D11B errors to my mails (being the administrator).

Any ideas from the wealth of knowledge in these forums would be so appreciated.

Larry