We are running GW 8.0.1 on NW 6.5.7. There is one user whose client
will crash when replying to an email. It is intermittent, and may occur
several times per day, or once in a week. The POA log shows nothing at
the time of the crash. I hesitate to set logging to verbose, since it
may be days before the error occurs again.

The crash has occurred across three different systems, so I don't think
the error is in the client per se, but in some interaction with the POA
during a reply. I have done a complete rebuild of the user account with
gwcheck, but it made no difference.

Does anyone have any suggestions?