We have a user who needs to access the following site:


Through our BM3.7 proxy server, an error message just comes back straight
away with the following below as the username and password dialog box is
not displayed:

You are not authorized to view this page
You do not have permission to view this directory or page using the
credentials that you supplied because your Web browser is sending a WWW-
Authenticate header field that the Web server is not configured to

Please try the following:

Contact the Web site administrator if you believe you should be able to
view this directory or page.
Click the Refresh button to try again with different credentials.
HTTP Error 401.2 - Unauthorized: Access is denied due to server
Internet Information Services (IIS)


Technical Information (for support personnel)

Go to Microsoft Product Support Services and perform a title search for
the words HTTP and 401.
Open IIS Help, which is accessible in IIS Manager (inetmgr), and search
for topics titled About Security, Authentication, and About Custom Error

I have tried adding the website for http in filter exceptions and also
clearing the BM cache and setting tools | security | internet | custom
level | user authentication | prompt for username and password in
internet explorer, but no luck.

Has anyone had any similar problems?