Customer cannot launch remote control from their Win7 admin workstations.
The viewer is installed OK, but just doesn't seem to launch.
Have tried the suggestion in TID 7006842, still no joy.
Can run from Primary server (WS2008), but not even a flicker on the workstations....

Can someone please give me a checklist to ensure it's not something noddy?!?

ZCM 10.3.1, though not all workstations updated yet (they are slowly moving up through their multiple reboots!! ;-)