Hi,

I'm having an issue trying to perform a Windows Update thru a BorderManager
3.8 SP3 Firewall/Proxy server on NetWare 6.5 SP3. I'm also using revision
17 of Craig's Proxy.cfg file, with next to nothing changed from the
original file. Windows Update's have been working fine, up until about 2.5
- 3 weeks ago. Now the download completely fails with a "0x80200011" error
(a clip from the windowsupdate.log file is below). I get as far as being
able to select what to install, without a problem, then it doesn't even
look as though the download begins....all I get is a bunch of failures
during the download attempt of the patches. I tried doing a reboot of the
BM server and a "proxy -cc" command to clean things out...but it still fails.

I've tried the update on Win2k, Win2k3 and WinXP boxes. All the same
result. I even tried the 'proxycfg -u' command. Still no luck.

Below is a section of the "windowsupdate.log" file showing the error with
an explanation "WARNING: Download job failed because of insufficient range
support." What does this mean? The microsoft support site doesn't shed
any light (surprise, surprise)...just goes on about an Apache Proxy server.
Does anyone know if Microsoft made changes on their Windows update site,
once again!?

Any help would be greatly appreciated! I'd hate to have to build a SUS
server on the DMZ just to get windows updates...

Here's that Windowsupdate.log:

--------------------------------
2005-12-06 13:34:15 968 d8 DnldMgr *********** DnldMgr: New download job
[UpdateId = {EB651CE1-ED47-486F-8D89-45B83564E6DD}.100] ***********
2005-12-06 13:34:15 968 d8 DnldMgr * Queueing update for download
handler request generation.
2005-12-06 13:34:15 968 d8 DnldMgr Generating download request for update
{EB651CE1-ED47-486F-8D89-45B83564E6DD}.100
2005-12-06 13:34:15 968 d8 DnldMgr Asking handler to generate non-range
requests.
2005-12-06 13:34:15 968 d8 Handler Windows Patch download for UpdateId =
{EB651CE1-ED47-486F-8D89-45B83564E6DD}: selected action is download full-file.
2005-12-06 13:34:15 968 d8 DnldMgr *********** DnldMgr: New download job
[UpdateId = {EB651CE1-ED47-486F-8D89-45B83564E6DD}.100] ***********
2005-12-06 13:34:16 968 d8 DnldMgr * BITS job initialized, JobId =
{3CA54DCB-4FCA-4F7A-93F5-1A8D60A055E2}
2005-12-06 13:34:16 968 d8 DnldMgr BITS job
{3CA54DCB-4FCA-4F7A-93F5-1A8D60A055E2} using proxy =
10.4.104.129:8080;10.4.104.129:8080, bypass = <NULL>
2005-12-06 13:34:16 968 d8 DnldMgr * Downloading from
http://www.download.windowsupdate.co...9e740e6851.exe
to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\0087a6df940dcac38691050c65168e4d\WindowsServer2 003-KB896424-x86-ENU.exe
(full file).
2005-12-06 13:34:16 968 c64 DnldMgr WARNING: BITS job
{3CA54DCB-4FCA-4F7A-93F5-1A8D60A055E2} failed, updateId =
{EB651CE1-ED47-486F-8D89-45B83564E6DD}.100, hr = 0x80200011,
BG_ERROR_CONTEXT = 5
2005-12-06 13:34:16 968 c64 DnldMgr Progress failure bytes total =
2451184, bytes transferred = 0
2005-12-06 13:34:16 968 c64 DnldMgr Failed job file: URL =
http://www.download.windowsupdate.co...9e740e6851.exe,
local path =
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\0087a6df940dcac38691050c65168e4d\WindowsServer2 003-KB896424-x86-ENU.exe
2005-12-06 13:34:17 968 c64 DnldMgr WARNING: Download job failed because
of insufficient range support.
2005-12-06 13:34:17 968 c64 DnldMgr Error 0x80200011 occurred while
downloading update; notifying dependent calls.
2005-12-06 13:34:17 968 c64 DtaStor Update service properties: service
registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}