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Thread: Upload Xerox Drivers

  1. #1
    Join Date
    Feb 2008
    Location
    belgium
    Posts
    89

    Upload Xerox Drivers

    Hi,
    I'am trying to upload Xerox Phaser 8400 drivers for Win7 32 bit to the broker. Whatever way or tool I use (also prdvgen.exe) always is there the error message
    HTTP Status 500
    type Exception report

    message

    description The server encountered an internal error () that prevented it from fulfilling this request.

    exception

    java.lang.NullPointerException
    com.novell.emframe.fw.servlet.AuthenticatorServlet .service(AuthenticatorServlet.java:341)
    javax.servlet.http.HttpServlet.service(HttpServlet .java:802)


    note The full stack trace of the root cause is available in the Apache Tomcat/5.0.30 logs.

    ****************
    2010-10-20 14:45:49 StandardWrapperValve[portal]: Servlet.service() for servlet portal threw exception
    java.lang.NullPointerException
    at com.novell.emframe.fw.servlet.AuthenticatorServlet .service(AuthenticatorServlet.java:341)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:214)
    at org.apache.catalina.core.StandardValveContext.invo keNext(StandardValveContext.java:104)
    at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:520)
    at org.apache.catalina.core.StandardContextValve.invo keInternal(StandardContextValve.java:198)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:152)
    at org.apache.catalina.core.StandardValveContext.invo keNext(StandardValveContext.java:104)
    at org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:540)
    at org.apache.catalina.core.StandardValveContext.invo keNext(StandardValveContext.java:102)
    at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:520)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:137)
    at org.apache.catalina.core.StandardValveContext.invo keNext(StandardValveContext.java:104)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:118)
    at org.apache.catalina.core.StandardValveContext.invo keNext(StandardValveContext.java:102)
    at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:520)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:109)
    at org.apache.catalina.core.StandardValveContext.invo keNext(StandardValveContext.java:104)
    at org.apache.catalina.core.StandardPipeline.invoke(S tandardPipeline.java:520)
    at org.apache.catalina.core.ContainerBase.invoke(Cont ainerBase.java:929)
    at org.apache.coyote.tomcat5.CoyoteAdapter.service(Co yoteAdapter.java:160)
    at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyo teHandler.java:300)
    at org.apache.jk.common.HandlerRequest.invoke(Handler Request.java:374)
    at org.apache.jk.common.ChannelSocket.invoke(ChannelS ocket.java:743)
    at org.apache.jk.common.ChannelSocket.processConnecti on(ChannelSocket.java:675)
    at org.apache.jk.common.SocketConnection.runIt(Channe lSocket.java:866)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:534)

    **************

    I don't have problems with other printers (HP-infotec-Lexmark..)
    How can I import Xerox drivers for Win7 32 bit

    Thanks

    Herman

  2. #2
    Join Date
    Mar 2008
    Posts
    2

    Re: Upload Xerox Drivers

    I have exactly the same issue but with Epson Drivers for a StylusPro.
    It just won't upload to the broker.

    Are the Xerox drivers digitally signed? What size are they?

    I have read that Apache may need it's memory increased somehow, but am unsure of how to go about it.

  3. #3
    Join Date
    Feb 2008
    Location
    belgium
    Posts
    89

    Re: Upload Xerox Drivers

    Hi,

    I have first installed the printer locally, the done upgrade from the drivers. After that I have installed drivers "from local system" and these was no problem anymore. It took me 3 weeks before I found out how to install this drivers, because even the "signed drivers" from Xerox where given problems.
    Perhaps you can solve your problem also.

    Herman

  4. #4
    Join Date
    Dec 2007
    Posts
    27

    Re: Upload Xerox Drivers

    Quote Originally Posted by Herman View Post
    Hi,

    I have first installed the printer locally, the done upgrade from the drivers. After that I have installed drivers "from local system" and these was no problem anymore. It took me 3 weeks before I found out how to install this drivers, because even the "signed drivers" from Xerox where given problems.
    Perhaps you can solve your problem also.

    Herman
    I have the same problem installing the xerox mobile express driver to the broker. I have installed the driver on my local workstation, and installed a xerox printer and configured it to use the local mobile express driver. When I go to the broker and click on add from System, I don't see the mobile express driver in the list. I don't even see the xerox printer I have installed in the list.

  5. #5
    Join Date
    Feb 2008
    Location
    belgium
    Posts
    89

    Re: Upload Xerox Drivers

    Quote Originally Posted by becbrad438 View Post
    I have the same problem installing the xerox mobile express driver to the broker. I have installed the driver on my local workstation, and installed a xerox printer and configured it to use the local mobile express driver. When I go to the broker and click on add from System, I don't see the mobile express driver in the list. I don't even see the xerox printer I have installed in the list.
    My problem is solved, I have installed the printer localy, do then an update for the drivers (via properties -new drivers-) from the microsoft site. I uploaded then that localy installed printer to the broker.
    Good luck

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