I'm looking for help about a very strange situation regarding the access to websites opensuse.org, novell.com and their sub-domains that I cannot reach from home.

While my home Internet access works perfectly for all the sites I usually use, web queries on sites opensuse.org and novell.com always sends me the error message "Connection timed out"

After studying the problem with my Internet provider supports (orange.fr), it appears that this is not a name resolution problem from orange.fr DNS but it seems that my personal IP address is blacklisted on novell.com domain (

Where can I find help with Novell to resolve my problem ?

Thank you for your help.