What account management tools do your support teams use?
As technical staff, most of us probably use a combination of iManager, ConsoleOne and LDIF files for managing accounts on our directories.
But what I want to know is, what tools do the support teams in your organisation use for dealing with accounts and directory records?
- iManager with custom roles?
- Bespoke utilities?
- Something else?
We're reviewing the tools our guys currently use (at present; all of the above) and I'm keen to know how these things work elsewhere.