Hello,

I created a Super-Administrator from my User Source Ldap.

When I logging with this user on ZCC all seems to works OK, but when I try to launch ZENworks Reporting Server InfoView I get this error "An error occurred while trying to launch the ZENworks Reporting Java Infoview. For more details, see the ZCC log"

On the zcc.log I can see this java exception: (all access licenses a currently in use or have been expired)

30 nov 2010 12:25:40 Exception occured
com.novell.zenworks.reports.exception.ReportExcept ion: com.crystaldecisions.sdk.exception.SDKServerExcept ion: All concurrent access licenses 30 of the system being used at this time or has expired license key system. Try again or contact your system administrator for additional licenses (FWB 00014)

cause:com.crystaldecisions.enterprise.ocaframework .idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
detail:All concurrent access licenses 30 of the system being used at this time or has expired license key system. Try again or contact your system administrator for additional licenses. (FWB 00014)

The server has provided the following details: OCA_Abuse exception 10512 at [.\exceptionmapper.cpp : 79] 46724 {30}
...All concurrent access licenses 30 of the system being used at this time or has expired license key system. Try again or contact your system administrator for additional licenses. (FWB 00014)

at com.novell.zenworks.reports.boe.SessionManager.get Token(SessionManager.java:207)
at com.novell.zenworks.admin.pages.reports.ReportRedi rection.getInfoViewURL(ReportRedirection.java:392)
at com.novell.zenworks.admin.pages.reports.ReportRedi rection.launchCustomReport_Clicked(ReportRedirecti on.java:128)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:592)
at com.novell.web.controls.WebControl.fireEvent(WebCo ntrol.java:1977)
at com.novell.web.controls.WebControl.fireEvent(WebCo ntrol.java:1952)
at com.novell.zenworks.fw.web.internal.layout.Task.ra isePostBackEvent(Task.java:220)
at com.novell.web.controls.Page.raisePostBackEvent(Pa ge.java:885)
at com.novell.web.controls.Page.raisePostBackEvents(P age.java:872)
at com.novell.web.controls.Page.internalProcessReques t(Page.java:584)
at com.novell.web.controls.Page.processRequest(Page.j ava:528)
at com.novell.zenworks.fw.web.internal.layout.Index.p rocessRequest(Index.java:586)
at com.novell.web.internal.controls.PageTag.doEndTag( PageTag.java:86)
at org.apache.jsp.jsp.index_jsp._jspService(index_jsp .java:179)
at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:98)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:803)
at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:328)
at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:315)
at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:265)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:803)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.ApplicationDispatcher.inv oke(ApplicationDispatcher.java:691)
at org.apache.catalina.core.ApplicationDispatcher.pro cessRequest(ApplicationDispatcher.java:469)
at org.apache.catalina.core.ApplicationDispatcher.doF orward(ApplicationDispatcher.java:364)
at org.apache.catalina.core.ApplicationDispatcher.for ward(ApplicationDispatcher.java:301)
at com.novell.web.NJWCServlet.serviceImpl(NJWCServlet .java:97)
at com.novell.zenworks.fw.web.internal.ZENworksServle t.service(ZENworksServlet.java:84)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:803)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:188)
at com.patchlink.sapphire.web.pages.vulnerability.ses sion.HibernateSessionFilter.doFilter(HibernateSess ionFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:210)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:174)
at org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:525)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:108)
at com.novell.zenworks.tomcat.ZENRequestValve.invoke( ZENRequestValve.java:1196)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:151)
at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:870)
at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:685)
at java.lang.Thread.run(Thread.java:595)
Caused by: com.crystaldecisions.sdk.exception.SDKServerExcept ion: All concurrent access licenses 30 of the system being used at this time or has expired license key system. Try again or contact your system administrator for additional licenses. (FWB 00014)

cause:com.crystaldecisions.enterprise.ocaframework .idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
detail:All concurrent access licenses 30 of the system being used at this time or has expired license key system. Try again or contact your system administrator for additional licenses. (FWB 00014)

The server has provided the following details: OCA_Abuse exception 10512 at [.\exceptionmapper.cpp : 79] 46724 {30}
...All concurrent access licenses 30 of the system being used at this time or has expired license key system. Try again or contact your system administrator for additional licenses. (FWB 00014)

at com.crystaldecisions.sdk.exception.SDKServerExcept ion.map(SDKServerException.java:107)
at com.crystaldecisions.sdk.exception.SDKException.ma p(SDKException.java:196)
at com.crystaldecisions.sdk.occa.security.internal.Lo gonService.doUserLogon(LogonService.java:710)
at com.crystaldecisions.sdk.occa.security.internal.Lo gonService.userLogon(LogonService.java:295)
at com.crystaldecisions.sdk.occa.security.internal.Se curityMgr.userLogon(SecurityMgr.java:162)
at com.crystaldecisions.sdk.framework.internal.Sessio nMgr.logon(SessionMgr.java:425)
at com.crystaldecisions.sdk.framework.internal.Sessio nMgr.logon(SessionMgr.java:657)
at com.novell.zenworks.reports.boe.SessionManager.get Token(SessionManager.java:198)
... 50 more
Caused by: com.crystaldecisions.enterprise.ocaframework.idl.O CA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
at com.crystaldecisions.enterprise.ocaframework.idl.O CA.oca_abuseHelper.read(oca_abuseHelper.java:106)
at com.crystaldecisions.enterprise.ocaframework.idl.O CA.OCAs._LogonEx4Stub.UserLogonEx4(_LogonEx4Stub.j ava:80)
at sun.reflect.GeneratedMethodAccessor4739.invoke(Unk nown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:592)
at com.crystaldecisions.enterprise.ocaframework.Manag edService.invoke(ManagedService.java:424)
at com.crystaldecisions.sdk.occa.security.internal._L ogonEx4Proxy.UserLogonEx4(_LogonEx4Proxy.java:222)
at com.crystaldecisions.sdk.occa.security.internal.Lo gonService.doLogon(LogonService.java:347)
at com.crystaldecisions.sdk.occa.security.internal.Lo gonService.doUserLogon(LogonService.java:684)
... 55 more
30 nov 2010 12:25:40

Exception Info:
30 nov 2010 12:25:40 Class....... com.novell.zenworks.reports.exception.ReportExcept ion
30 nov 2010 12:25:40 Message..... com.crystaldecisions.sdk.exception.SDKServerExcept ion: All concurrent access licenses 30 of the system being used at this time or has expired license key system. Try again or contact your system administrator for additional licenses. (FWB 00014)

cause:com.crystaldecisions.enterprise.ocaframework .idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
detail:All concurrent access licenses 30 of the system being used at this time or has expired license key system. Try again or contact your system administrator for additional licenses. (FWB 00014)

The server has provided the following details: OCA_Abuse exception 10512 at [.\exceptionmapper.cpp : 79] 46724 {30}
...All concurrent access licenses 30 of the system being used at this time or has expired license key system. Try again or contact your system administrator for additional licenses. (FWB 00014)

30 nov 2010 12:25:40 Logged at... ReportRedirection...401
30 nov 2010 12:25:40 ============== Exception (end) =============================

Can someone help me ?

Thanks