We are currently using ZCM 10.3.0 and encountered a strange problem when attempting to remote control a computer. We were trying to remote control computer "A" through it's device name. However, we ended up connecting to computer "B". When looking at both devices in the ZCM database, we found out that ZCM has computer "A" with the same I.P. address as computer "B", even though they are on entirely different subnets. The only way we were able to resolve the problem was to strip off the ZCM agent, clear the ZIS Info, and delete the devices from the ZCM database before reinstalling the ZCM agent on each computer. We have seen this happen twice now in our environment. Has anyone else seen this? If so, how did you resolve it? Is there anything that can be done to prevent it in the future? Any help would be appreciated.