Hello.

Upgrading our SLES 11 based ZCM 10.3.0a to 11, and upgraded 190 clients
Windows xp sp3.

On 10 machines there are problems. The update is not succesfull and the client cannot login (is getting an dlu windows workstation screen). and the old agent 10.3.0a is still active.

In the system-update log of the clients this is the error:

INSTALLING;INSTALLING_PERCENTAGE;97;
DEBUG;;;Attempting to resolve variable: ZENWORKS_WORK
DEBUG;;;Attempting to resolve variable: ZENWORKS_WORK
DEBUG;;;Attempting to resolve variable: ZENWORKS_WORK
DEBUG;;;Could not find source file 'C:\Program Files\Novell\ZENworks\work/DnDLogger.db', skipping command.
INSTALLING;INSTALLING_PERCENTAGE;98;
DEBUG;;;Attempting to resolve variable: ZENWORKS_TEMP
DEBUG;;;Attempting to resolve variable: ZENWORKS_TEMP
DEBUG;;;Starting process: C:\Program Files\Novell\ZENworks\temp\CASARegistryChange-Updater.exe
DEBUG;;;command line:
INSTALLING;INSTALLING_PERCENTAGE;100;
ERROR;ERROR_MSI_UNAVAILABLE;;
FINISHED_WITH_ERROR;ERROR_DURING_INSTALL;;


As you see there's an error (last 2 lines).

But what does this error means?. I only can fix it to remove the agent and install the new agent manual.

Can someone explain me this error?

Thanks

Tristan