I have one user (of only 5 total !) who only gets emails that he has opened in GW synched to his phone. He has a Samsung Galaxy 580 with Android (2.1 I think) and it is configured identically to two other users with the same phone but do not have that issue. We've checked his mailbox and at first sight can't see anything odd, it is large but we're only synching 1 weeks worth.

We're still on the original release of Mobility (it works) FWIW, but planning updates.

Any suggestions on where to look ? Thanks.