The CIO had me spend two hours on the matter of "before the upgrade I
used to be able to swipe my mouse down over the whole calendar day to
select it for an appointment, and now it doesn't automatically scroll
down so I can do that."

Did you note that this is the CIO? Did you note the SEVERITY of this
issue? Did you hear the sound of my exploding brains reverberate off
the surrounding mountains?

Oh, wait, I'm not in the mountains.

I increased his screen resolution.

As I'm departing, "Do they (Novell) know about this?"

I might get into the flammable stuff tonight.