I'd really appreciate if you could provide more documentation regarding setting up Novell Service Desk, prerequisites if you want to use LDAP auth properly, ZCM11 support is not in yet, no seemingly support for special characters for us from Scandinavia, etc...

Any idea how I can specify more than one LDAP Auth backend? How can I override the import if I want everyone to be imported, even those without a email tied to their username?

Rune "TheFlyingCorpse" Darrud