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Thread: Installation of ZCM11 agent hangs

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  1. #1

    Installation of ZCM11 agent hangs

    Hello,

    I'm having issues installing the ZCM11 agent on a HP EliteBook 6930p.
    Prior to upgrading from ZCM10.3.1, this worked flawlessly.

    From what I can gather, it hangs when its enabling the ZESM firewall on the NIC during installation, because the Windows IP config is empty (the NIC is installed prior and is registered in the log on the DHCP server during the same boot)

    Network card: Intel(R) 82567LM Gigabit Network Connection
    PCI\VEN_8086&DEV_10F5&SUBSYS_30DB103C&REV_03

    Tried driverversions 9.52.25.2 and 10.1.9.0


    Any idea's? Its important that we get this working!!

  2. #2
    Join Date
    Feb 2008
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    Raleigh, NC
    Posts
    6,658

    Re: Installation of ZCM11 agent hangs

    Best to Open an SR

    On 3/4/2011 6:06 AM, theflyingcorpse wrote:
    >
    > Hello,
    >
    > I'm having issues installing the ZCM11 agent on a HP EliteBook 6930p.
    > Prior to upgrading from ZCM10.3.1, this worked flawlessly.
    >
    > From what I can gather, it hangs when its enabling the ZESM firewall on
    > the NIC during installation, because the Windows IP config is empty (the
    > NIC is installed prior and is registered in the log on the DHCP server
    > during the same boot)
    >
    > Network card: Intel(R) 82567LM Gigabit Network Connection
    > PCI\VEN_8086&DEV_10F5&SUBSYS_30DB103C&REV_03
    >
    > Tried driverversions 9.52.25.2 and 10.1.9.0
    >
    >
    > Any idea's? Its important that we get this working!!
    >
    >



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