We just upgraded from ZCM 10.3.1 to ZCM 11. The server upgrades seemed to
go fine. All my 10.3.1 managed devices still operate normally. If I image
a client with a 10.3.1 ZCM Agent in it, it builds fine.

However, as soon as I install the ZCM 11 Agent (either an "upgrade" or a
fresh-image), things on the client break. Policies work just fine, but
bundles don't show (user or device associated). They do show up in the
debug logs, but they never show up in the agent properties screens, or in
NAL. Here's an error that comes up in the logs each time I try to refresh
the device:

[DEBUG] [03/06/2011 22:10:14.843] [520] [ZenworksWindowsService] [59]
[Admin] [RefreshMgr] [] [(Thread=59; SessionId=690854;
RefreshType=GeneralRefresh) Handler AppModule threw an exception
Type: System.NullReferenceException
Message: Object reference not set to an instance of an object.
Stack Trace:
at
Novell.Zenworks.AppModule.AppItemManager.AppItemLi st.AddAppItem(Session
session, AppData data, Assignment() assignments, IService service, Boolean
isAssignedToDevice)
at
Novell.Zenworks.AppModule.AppItemManager.AddDevice ItemsToTempHolder(Session
session)
at
Novell.Zenworks.AppModule.AppRefreshHandler.EndGen eralRefresh(Session
session)
at
Novell.Zenworks.AssignmentManager.BaseItemRefreshH andler.ProcessGeneralRefresh(Session
session, String refreshType, RefreshResults results, CustomRefreshData
refreshData)
at
Novell.Zenworks.AssignmentManager.BaseItemRefreshH andler.Refresh(Session
session, RefreshContext context, RefreshResults results)
at
Novell.Zenworks.Zmd.Refresh.RefreshManager.NotifyR efreshHandlers(Session
session, RefreshContext context, RefreshSummary summary,
RefreshHandlerInfo() handlers)

] [] []
[ WARN] [03/06/2011 22:10:14.843] [520] [ZenworksWindowsService] [59]
[Admin] [RefreshMgr] [ZMD.RefreshHandlerException] [Unexpected exception
received when refreshing handler AppModule(GeneralRefresh): Object reference
not set to an instance of an object.] [] []



Again, the 10.3.1 clients work perfectly. Anything running the 11 client
breaks. Any suggestions as to where to look??

Thanks!