Just finished up an SR that brought my ZCM 10.3.2 server back to life.
One must make sure if applying a patch that replaces important jar
files, for instance "ZCM 10.3.2 Allow Windows 7 SP1 device to register -
see TID 7007952" in particular, don't leave the replaced jar file
anywhere in the path. As an example, don't make a folder called
"backup" under lib and move the replaced jar there, because then you'll
have two jars with the same name in the path and neither will load.

It would probably be helpful to update the installation instructions to
be more clear to that point. Here's the patch in question: