Since upgrading to Groupwise Version 8 we have seen inconsistencies in the format of our printed email. We're always getting the from/to/date/subject/cc, etc., but we aren't always getting the bold line at the very top, with our name, and the subject of the email. When this is missing, we also don't get the file path at the bottom with the date it was printed. At first we thought it was tied to the sender's settings, but now we aren't so sure. This information is an important part of our tracking and organizing, and we'd like to know how to make sure this information prints on each and every email. We aren't even sure if it's actually called the "header", it's almost like an extended header & footer. Is anyone else having this problem? Help!