Sorry, I wasn't able to find a fitting forum topic and phone/chat reps just pointed me to the forum.

One of my company's customers is having problems connecting to IM.NOVELL.COM (port 443) through a proxy. I was wondering how we could get a demo or trial account to test with on the same service.

Instead, would it be the same as running Novell Messenger server with specific configurations, so we can do it all in house?