I recently enabled Dynamic DNS on my DNS servers. Now if I remote
control a device, I can do it by device name. But this only works on
my LAN. If I try to control a device in the office that is reachable
across the WAN, it still fails to connect when doing so by device
name. I have compared DNS settings at both locations and they both
appear correct. Is there something within ZCM I need to change? I do
have a Satellite server at the other location. Does something need to
be configured for it? I'm at a loss as to why this just doesn't work.