I have data sync build 183 with GW 802 HP2 and when we add a specific user, after sitting in "queued" status for a while it will go right to "failed" status on the mobility monitor page and the user is unable to sync there iphone. I have a ticket open with Novell but waiting to hear back. So far we have tried the usual, remove and re-add user, reinitialize user, and running a gwcheck on the user db. This is only happening on this one specific user so I am guessing its something with the account.

Any ideas? We have plans to upgrade the server but there has to be a way to get this user added in the mean time.