Good Morning,

Several random users have been experiencing this problem for a long time now, ever since the days of GW 6.5. It continues to be a problem with GW 8.0.2.

When the user closes the GW client window, the GW client window disappears from view, but the grpwise.exe process remains running in the background. As such, the user is unable to start the GW client again without terminating the grpwise.exe process manually first.

Any ideas?