We are trying to setup the GW TSA to backup our groupwise system via Symantec BackupExec. Our load lines in smdr.conf are:

autoload: tsafs --EnableGW
autoload: tsafsgw --home /media/nss/GW/grpwise/domain --home /media/nss/GW/grpwise/po --loglevel 9 --logpath /var/log/tsafsgw.log

When we try to access the TSA inside Symantec, it keeps asking for a login. We have tried root, and admin but no access. We turned on SMS debugging in smdr.conf and tsafs.conf but not seeing anything (could be overlooking it) regarding failed logins. Same for the tsafsgw.log file.

Anyone come across this problem?