Good morning, one of the users, seems to be disappearing from the system address book in the cache-mode client routinely. The user appears in the system address book when in online mode, or when you manually retrieve the system address book in the GroupWise client.

I have two users here that had his entry in the address book an hour ago, and now it's disappeared again. I haven't ever seen this before, are there any thoughts or ideas why this might be happening? Thank you,