Having a strange issue with one user who has an HTC Thunderbolt on Verizon. Been searching forums and the knowledgebase for answers but don't see anything quite like this.

All emails, calendar, and contacts are making it it to the device. What's strange is when you read an email on the device it isn't always being marked as read in GroupWise; when deleting emails or calendar items from the device they don't always get deleted in GroupWise.

In the Data Synchronizer web interface when looking at the Monitor on the GroupWise Connector the PO the user is on shows behind with more than 10,000 Queued Events. In watching it process each event takes roughly 60 seconds to go through, and seems to increment the users "SE Events" when it does, so it would appear things for this user are getting backed up in the GroupWise connector.

The other thing I've noticed is that it would appear if you manually sync after every action on the device (read email - sync, delete item - sync, etc) every thing works as expected (still working to fully confirm that pattern).

Any thoughts? Anyone seen any similar behavior?