Hey everyone.....this one is a toughie, but here goes nothing:

I had a customer who was moving his archive off his desktop to a USB for storage reasons. Customer verified that when he went to tools options and selected the new directory for archive, that all went well, and all his files moved over to the USB. When he decided to add some things to the archive, for some unknown reason it blew up the USB drive, and rendered it unreadable. I was able to restore all the customers files using a recovery program, and was also able to get the "nwguard, nwguard.dc, and the user" files. The issue is when the customer tries to read the archive, it shows empty. Is there another place where the files are kept or can be restored, as I'm afraid that they somehow got corrupt.