Hello,

we're using GroupWise 8.02 and DataSynchronizer 1.1 Build 428. Users connecting with iphone or ipad.

On two users with an ipad 1 or 2 and an iphone 4 (both syncing with data synchronizer) I have following problem:

Some appointments appearing on ipad - but not on iphone - and some other appointments appearing on iphone - but not on ipad.

I tried to initiate user again, resync both devices, repair users Mailbox, searched in logs of data synchronizer.
After all - all seems synced on both devices - but I don't know if this problem is solved for later issues.


On datasync logs I could find 2 sorts of errors:

Mobility App Interface Log:

2011-07-27 11:35:40.962 ERROR_VERBOSE [CP WSGIServer Thread-13] [ping:288] [userID:cn=User,ou=Container,o=Organization] [eventID:] [objectID:] [Ping] Necessary Folder List not specified for device: c1de85a923d611e0bab2000e0cb8ecbb
2011-07-27 11:36:08.637 ERROR_VERBOSE [CP WSGIServer Thread-17] [ping:297] [userID:cn=User,ou=Container,o=Organization] [eventID:] [objectID:] [Ping] Necessary heartbeat not found in configuration for device: db361133b83311e0bad7000e0cb8ecbb
2011-07-27 11:36:28.458 ERROR_VERBOSE [CP WSGIServer Thread-19] [sync:319] [userID:cn=User,ou=Container,o=Organization] [eventID:] [objectID:] [Sync] Invalid SyncKey 10 (expected 1)


GroupWise App Interface Log:
ectorlogic:1014] [userID:eibl] [eventID:] [objectID:] [ItemHandler] An unexpected error occurred while trying to handle the item: 4E2D9589.DOMAIN.PO.100.1317974.1.20B3.1@1:7.DOMAIN .PO.100.0.1.0.1@16*: 'ascii' codec can't encode character u'\xdc' in position 0: ordinal not in range(128)
2011-07-27 11:34:55.566 ERROR [CP WSGIServer Thread-3] [util:248] [userID:] [eventID:] [objectID:] [] EXCEPTION: ********************
2011-07-27 11:34:55.567 ERROR [CP WSGIServer Thread-3] [util:251] [userID:] [eventID:] [objectID:] [] EXCEPTION: Traceback (most recent call last):
2011-07-27 11:34:55.567 ERROR [CP WSGIServer Thread-3] [util:251] [userID:] [eventID:] [objectID:] [] EXCEPTION:** File "syncengine/connectors/groupwise/lib/gwconnectorlogic.py", line 865, in itemHandler
2011-07-27 11:34:55.567 ERROR [CP WSGIServer Thread-3] [util:251] [userID:] [eventID:] [objectID:] [] EXCEPTION: UnicodeEncodeError: 'ascii' codec can't encode character u'\xdc' in position 0: ordinal not in range(128)
2011-07-27 11:34:55.567 ERROR [CP WSGIServer Thread-3] [util:252] [userID:] [eventID:] [objectID:] [] EXCEPTION: ********************


Does anybody know how to explain / solve thes Errors?

Thanks for help,

Michael