ZCM 10.3.3 on Windows Server R2 2008, external database on SQL 2008. I reinstalled windows, then reinstalled ZCM from CD to ver. 10.3.0. ZCM is now patched to 10.3.3. I ran "zman zsr ..." which failed. command line debug attached, would you like to see any log files? How do I get this restore to work please?

Thank you
Allan Roberts
Eagle Point School District


C:\Novell\ZENworks\bin>zman zsr --debug -V --cleartext C:\Novell\Backup\ZCMzcm1as2server.bak

Verbose:Completed parsing of the command. Proceeding to command execution.
Enter File Decryption Passphrase :**********

Successfully restored the configuration files on the ZENworks server.

Stopping ZENworks services...
The Novell ZENworks Services Monitor service is stopping.
The Novell ZENworks Services Monitor service was stopped successfully.


The Novell ZENworks Agent Service service is stopping.
The Novell ZENworks Agent Service service was stopped successfully.


Error:Failed to restore the configuration files. Ensure that the backed-up file and the passphrase specified are valid and cor
rect. Also, ensure that you have the write permission to /etc/opt/novell/zenworks directory on Linux and <Installation directo
ry>:\NovellZENworks\conf on Windows.
Error in restoring the backup: com.novell.zenworks.zman.exceptions.ZManException: Error in JNI call to ClearImageSafeData(): -
106
Debug:
com.novell.zenworks.zman.exceptions.ZManException: com.novell.zenworks.zman.exceptions.ZManException: Error in JNI call to Cle
arImageSafeData(): -106
at com.novell.zenworks.zman.commands.ZENServerHandler .restoreZENServer(ZENServerHandler.java:254)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:592)
at com.novell.zenworks.zman.CommandRunner.execute(Com mandRunner.java:92)
at com.novell.zenworks.zman.ZMan.executeRunner(ZMan.j ava:321)
at com.novell.zenworks.zman.ZMan.main(ZMan.java:505)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:592)
at com.novell.zenworks.zman.ZManLoader.loadZMan(ZManL oader.java:59)
at com.novell.zenworks.zman.ZManLoader.main(ZManLoade r.java:143)
Caused by: com.novell.zenworks.zman.exceptions.ZManException: Error in JNI call to ClearImageSafeData(): -106
at com.novell.zenworks.zman.commands.ZENServerHandler .restoreZENServer(ZENServerHandler.java:209)
... 13 more


ERROR: 11