I am hoping someone can shed some light on this issue we had yesterday when we tried to upgrade ZCM 11 to SP1. All prereq's were met per the documentation. We upgraded our external Sybase OEM database without an issue or error. When we went to upgrade our first primary it states that it was completed with errors. Here is the log of those errors:

ERROR 08/31/2011 17:57:40 Exception while upgrading database schema. com.novell.zenworks.systemupdate.exceptions.System UpdateException: java.lang.reflect.InvocationTargetException at com.novell.zenworks.systemupdate.v_11_1_0.SystemUp dateDefaultPlugin.processUpdate(SystemUpdateDefaul tPlugin.java:94) at com.novell.zenworks.systemupdate.v_11_1_0.PreGloba lAction.processPlugin(PreGlobalAction.java:240) at com.novell.zenworks.systemupdate.v_11_1_0.PreGloba lAction.execute(PreGlobalAction.java:187) at com.novell.zenworks.configure.actions.ExecutePreGl obalConfigureAction.configure(ExecutePreGlobalConf igureAction.java:134) at com.novell.zenworks.configure.actions.ExecutePreGl obalConfigureAction.main(ExecutePreGlobalConfigure Action.java:161) Caused by: java.lang.reflect.InvocationTargetException at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.novell.zenworks.systemupdate.v_11_1_0.SystemUp dateDefaultPlugin.processUpdate(SystemUpdateDefaul tPlugin.java:59) ... 4 more Caused by: com.novell.zenworks.systemupdate.exceptions.System UpdateException: eb7aee84710f467f8060ebe4c70478ad at com.novell.zenworks.systemupdate.v_11_1_0.DevicePr imaryUserUpdateAction.updatePrimaryUser(DevicePrim aryUserUpdateAction.java:151) ... 9 more
ERROR 08/31/2011 17:57:40 Exception while upgrading database schema. com.novell.zenworks.systemupdate.exceptions.System UpdateException: java.lang.reflect.InvocationTargetException at com.novell.zenworks.systemupdate.v_11_1_0.SystemUp dateDefaultPlugin.processUpdate(SystemUpdateDefaul tPlugin.java:94) at com.novell.zenworks.systemupdate.v_11_1_0.PreGloba lAction.processPlugin(PreGlobalAction.java:240) at com.novell.zenworks.systemupdate.v_11_1_0.PreGloba lAction.execute(PreGlobalAction.java:187) at com.novell.zenworks.configure.actions.ExecutePreGl obalConfigureAction.configure(ExecutePreGlobalConf igureAction.java:134) at com.novell.zenworks.configure.actions.ExecutePreGl obalConfigureAction.main(ExecutePreGlobalConfigure Action.java:161) Caused by: java.lang.reflect.InvocationTargetException at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.novell.zenworks.systemupdate.v_11_1_0.SystemUp dateDefaultPlugin.processUpdate(SystemUpdateDefaul tPlugin.java:59) ... 4 more Caused by: com.novell.zenworks.systemupdate.exceptions.System UpdateException: eb7aee84710f467f8060ebe4c70478ad at com.novell.zenworks.systemupdate.v_11_1_0.DevicePr imaryUserUpdateAction.updatePrimaryUser(DevicePrim aryUserUpdateAction.java:151) ... 9 more

Although there were errors and the upgrade was not successful, our zone is still working properly and functioning like it was before the upgrade attempt.



We are running 2 ZCM 11 primaries with 7 ZCM 11 satellites all running on SLES 11 SP1 with current updates from our SMT box. All the primaries and satellites are VM's in a XEN environment running on SLES 11 SP1 with current updates.

On a side note, all server were upgraded from ZCM 10.3.1 to ZCM 11.