I am having a strange problem with web access not working when outside our firewall. We are running Groupwise 8.0.2 on SLES with all agents running on the same server. Everything works fine internally, but externally(outside the PIX firewall) users frequently get the 503 Service Unavailable error. Strange part is that it works once in awhile, but most of the time they get the 503. Normally this would indicate a problem with tomcat not working/running, but it is in fact working fine internally at the same time people are getting this error on the outside.

This made me think the problem was firewall related, however I would think that I would get 404 errors if the firewall was blocking something, rather than 503. Regardless, I have opened all ports in the PIX just to be sure and that did not fix the problem. I also re-installed apache/tomcat and checked catalina.out and nothing seems to have worked.

Any thoughts or suggestions would be appreiated.

Thank you!