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Thread: Zenworks Adaptive Agent Desktop Icon (ZCM11.1)

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  1. #1
    Join Date
    Feb 2011
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    Zenworks Adaptive Agent Desktop Icon (ZCM11.1)

    After installing the latest ZCM agent, there appears not to be an option to remove the Desktop Icon. Even removing the Desktop\Namespace registry key does not permanently remove it.
    Is that by design or are we missing a policy? We prefer users used the Start Menu only when running ZCM11.0, we preferred not having the Desktop Icon.
    Thanks,
    Luke

  2. #2
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    Re: Zenworks Adaptive Agent Desktop Icon (ZCM11.1)

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  3. #3
    Join Date
    Feb 2011
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    Germany
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    101

    Re: Zenworks Adaptive Agent Desktop Icon (ZCM11.1)

    Same here, I'm searching for a way to remove that annoying desktop icon. Help appreciated.

  4. #4
    Join Date
    Sep 2007
    Location
    High Wycombe, Buckinghamshire, England
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    Re: Zenworks Adaptive Agent Desktop Icon (ZCM11.1)

    Luke,

    try TID 7007656 Icon for "ZENworks Adaptive Agent" is displayed on Windows 7/W2K8R2 desktop

    --

    Shaun Pond



  5. #5
    Join Date
    Oct 2007
    Posts
    157

    Re: Zenworks Adaptive Agent Desktop Icon (ZCM11.1)

    This fix doesn't seem to be working. I have created the bundle, tried both Install and Launch as the location for deleting the registry key. Doesn't delete on boot, and I still have the icon.

  6. #6
    Join Date
    Feb 2011
    Posts
    80

    Re: Zenworks Adaptive Agent Desktop Icon (ZCM11.1)

    Quote Originally Posted by mbrady View Post
    This fix doesn't seem to be working. I have created the bundle, tried both Install and Launch as the location for deleting the registry key. Doesn't delete on boot, and I still have the icon.
    It is possible that if you have it run at device boot, The desktop icon will not exist yet so it will not be removed properly. I have noticed in our configuration that the desktop icon does not show up for a few seconds after login so you may want to try to distribute at user login or zenworks login.

    Also, you could also try and set the bundle's requirement for the desktop Icon reg key to exist in order to run.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\Desktop\NameSpace\{763370C4-268E-4308-A60C-D8DA0342BE32}

    Personally, we just gave up on trying to remove the icon because it is too much of a pain to manage an object and users will see the process of removal on login. Hoping Novell will put in an option in ZCM in the near future. We just put in an enhancement request for this, i would suggest you do the same if you haven't already.

  7. #7
    Join Date
    Oct 2007
    Posts
    157

    Re: Zenworks Adaptive Agent Desktop Icon (ZCM11.1)

    EDIT: Now it seems to be working. Not sure why it didn't work the first few reboots.

  8. #8
    Join Date
    Sep 2007
    Location
    High Wycombe, Buckinghamshire, England
    Posts
    11,841

    Re: Zenworks Adaptive Agent Desktop Icon (ZCM11.1)

    Mbrady,



    --

    Shaun Pond



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