Good day everyone.

I have been handed the task of migrating from Zenworks 7 to 10 while working a help desk. And,, what a huge difference. I have been given a manual from the 2010 online class with no labs to get this migration done live. I am finding this to be truly difficult. I have been using Console One for years in creating app objects, and the zcm10 interface is leaving me lost.

Is it not realistic for me find this frustrating and is a training course a reasonable request?

Trying to get a hand on things in Baltimore,