ZCM Primary Server installed on Windows Server 2008 R2 x64 using Embedded Sybase SQL Anywhere. We only have the one server.

Followed the 2 steps required in Document 7009257.
1. Using "Agent update 1 for ZENworks 11.1" to fix existing agents – applied to all agents including Primary Server.
2. Using ZENworks11SP1a.iso to update an existing ZCM 11.1 zone
-At the command prompt, run the following command to import the update:
Windows: zman sui [mounted drive]\Common - e.g.,
zman sui D:\Common
- When the import has finished downloading (see ZCC > Configuration > System Updates) authorize the update zman suaz "Update for ZENworks (11.1a)" When I ran this command I was notified this was already authorized.

ZCM Version still shows
When I look under System Updates I show:
“Agent update 1 for ZENworks 11.1” download date and applied date.
“Update for ZENworks (11.1a)” download date but no applied date.

When I install agent to Windows 7 laptop, the agent is not able to contact the server. I enabled debugging on the laptop. The only error I see is CASA_AuthToken -DeleteAuthTokenEntriedInCache -myCASADeleteCredential Error FFFFFCDD

On Windows 7 laptop that had the agent updated with Agent update 1 for ZENworks 11.1 shows the ZENworks Agent Version: and does communicate with the server.

Any assistance would be appreciated.