I have been attempting to upgrade from Zen11 to Zen11SP1a.
Before upgrading, ZDC showed no errors.
Before upgrading, System status reports as below:

---------------------------------------------------------------------------------------------------------
_______ _ _ _
|_ / __| \| Novell_____ _ _| |_____
/ /| _|| .` \ V V / _ \ '_| / (_-<
/___|___|_|\_|\_/\_/\___/_| |_\_Y__/ ~ v.11.0
================================================
ZENworks 11.0 Configuration Utility

INFO: Novell ZENworks Service Monitor
Installed and running
INFO: Service ZEN_MONITOR returned INFO while checking status.
Key not found: ZEN_DATABASE
INFO: ZEN_DATABASE
Installed and running
INFO: Service ZEN_DATABASE returned INFO while checking status.
INFO: Novell ZENworks Management Agent
Installed and running
INFO: Service ZEN_AGENT returned INFO while checking status.
INFO: Novell ZENworks Server
Installed and running
INFO: Service ZEN_SERVER returned INFO while checking status.
INFO: Novell ZENworks Loader
Installed and running
INFO: Service ZEN_LOADER returned INFO while checking status.
INFO: Service MICASAD returned INFO while checking status.
INFO: ZENworks Control Center
Responding correctly.
INFO: Service ZCC returned INFO while checking status.
INFO: Novell ZENworks Preboot Service
Installed and running
INFO: Service PREBOOT_SERVICE returned INFO while checking status.
INFO: Novell ZENworks Preboot Policy Service
Installed and running
INFO: Service PREBOOT_POLICY_SERVICE returned INFO while checking status.
INFO: Novell TFTP Service
Installed and running
INFO: Service TFTP_SERVICE returned INFO while checking status.
INFO: Service BOBJ_ALL_SERVICES returned INFO while checking status.
INFO: Service BOBJ_SIA_SERVICE returned INFO while checking status.
INFO: System status check completed
----------------------------------------------------------------------------------------------------

When running the upgrade, it gets past 'Importing update into zone', 'Preparing Packages' and 'Upgrading Packages', but then stops reporting that the upgrade is complete but with errors.


After the attempted upgrade, ZDC reports that it can not establish database connection.
When running System status after the upgrade, the following is reported:

_______ _ _ _
|_ / __| \| Novell_____ _ _| |_____
/ /| _|| .` \ V V / _ \ '_| / (_-<
/___|___|_|\_|\_/\_/\___/_| |_\_Y__/ ~ v.11.1
================================================
ZENworks 11.1 Configuration Utility

WARNING: Novell ZENworks Service Monitor
Installed, but not running
WARNING: Service ZEN_MONITOR returned WARNING while checking status.
Key not found: ZEN_DATABASE
INFO: ZEN_DATABASE
Installed and running
INFO: Service ZEN_DATABASE returned INFO while checking status.
WARNING: Novell ZENworks Management Agent
Installed, but not running
WARNING: Service ZEN_AGENT returned WARNING while checking status.
WARNING: Novell ZENworks Server
Installed, but not running
WARNING: Service ZEN_SERVER returned WARNING while checking status.
WARNING: Novell ZENworks Loader
Installed, but not running
WARNING: Service ZEN_LOADER returned WARNING while checking status.
INFO: Service MICASAD returned INFO while checking status.
WARNING: ZENworks Control Center
Unable to establish an HTTP connection to
http://localhost:80/zenworks/zccstatus. Ensure that the web server is started.
WARNING: Service ZCC returned WARNING while checking status.
INFO: Novell ZENworks Preboot Service
Installed and running
INFO: Service PREBOOT_SERVICE returned INFO while checking status.
java.lang.IllegalArgumentException: Unknown daemon: /etc/init.d/novell-zmgprebootpolicy
at com.novell.zenworks.configure.util.ConfigureUtils. exerciseDaemon(ConfigureUtils.java:1507)
at com.novell.zenworks.configure.util.ConfigureUtils. exerciseDaemon(ConfigureUtils.java:1513)
at com.novell.zenworks.configure.util.ConfigureUtils. pingDaemon(ConfigureUtils.java:2515)
at com.novell.zenworks.configure.util.ConfigureUtils. pingDaemon(ConfigureUtils.java:2500)
at com.novell.zenworks.configure.actions.SystemStatus ConfigureAction.configure(SystemStatusConfigureAct ion.java:244)
at com.novell.zenworks.configure.actions.SystemStatus ConfigureAction.configure(SystemStatusConfigureAct ion.java:173)
at com.novell.zenworks.configure.ZENworksConfigure.ex ecConfigAction(ZENworksConfigure.java:1549)
at com.novell.zenworks.configure.ZENworksConfigure.co nfigure(ZENworksConfigure.java:1407)
at com.novell.zenworks.configure.ZENworksConfigure.ma in(ZENworksConfigure.java:1326)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.novell.zenworks.configure.ConfigureLoader.main (ConfigureLoader.java:73)
SEVERE: Novell ZENworks Preboot Policy Service
Not Installed
WARNING: Novell TFTP Service
Installed, but not running
WARNING: Service TFTP_SERVICE returned WARNING while checking status.
INFO: Service BOBJ_ALL_SERVICES returned INFO while checking status.
INFO: Service BOBJ_SIA_SERVICE returned INFO while checking status.
INFO: Service BOE_TOMCAT_SERVICE returned INFO while checking status.
SEVERE: There appears to be a severe problem with one or more of the ZENworks
components.
com.novell.zenworks.configure.ConfigureException: There appears to be a severe problem with one or more of the ZENworks components.
at com.novell.zenworks.configure.actions.SystemStatus ConfigureAction.configure(SystemStatusConfigureAct ion.java:196)
at com.novell.zenworks.configure.ZENworksConfigure.ex ecConfigAction(ZENworksConfigure.java:1549)
at com.novell.zenworks.configure.ZENworksConfigure.co nfigure(ZENworksConfigure.java:1407)
at com.novell.zenworks.configure.ZENworksConfigure.ma in(ZENworksConfigure.java:1326)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.novell.zenworks.configure.ConfigureLoader.main (ConfigureLoader.java:73)
harrier:~ #

Does anyone have any idea what might be stopping the upgrade from completing successfully?

Thanks
Andrew
The Beacon School, Banstead, Surrey