First, I don't have access to the account from which I can check what version of Zen 11 upgrade we are eligible. Second, our license is K-12 educational with patch management, currently at 10.3.3. We have a little over 1000 managed workstations, 1 primary server and 7 satellite servers. Our department isn't very proactive, so I'd like to present my boss with the proper software so we can just do it, or so he'll just contract it out straight away. If I just say, "Zen 11.1 download is available." He'll probably give me the standard, "I don't have time for that. I have too many other things to do." AKA, hold some administrator's hand through creating a pdf or switching printers. It's a little frustrating. So I need to hand him something.