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Thread: Blackberry all-day event showing up as note and not busy

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  1. #1
    Join Date
    Dec 2007
    Posts
    91

    Blackberry all-day event showing up as note and not busy

    One of our execs who use his blackberry almost exclusively over GW has found a quirk. If he creates an all-day event on his blackberry, when it syncs back over to GW, it shows up as a note. And because this is a note instead of an appointment, it doesn't allocate the time as "busy" so when his secretary goes to schedule appointments and does a busy search, that time shows as free for him.

    is this normal behavior for the BB?

  2. #2
    Join Date
    Sep 2009
    Location
    Near Arnhem, the Netherlands (some people call it Holland)
    Posts
    29

    Re: Blackberry all-day event showing up as note and not busy

    Quote Originally Posted by jgosney View Post
    One of our execs who use his blackberry almost exclusively over GW has found a quirk. If he creates an all-day event on his blackberry, when it syncs back over to GW, it shows up as a note. And because this is a note instead of an appointment, it doesn't allocate the time as "busy" so when his secretary goes to schedule appointments and does a busy search, that time shows as free for him.

    is this normal behavior for the BB?
    Unfortunately, yes. We've had this issue since we've started with the GW/BES solution about 6 years ago, and we were told bij RIM of this, but they still haven't fixed it.

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